Terms and Conditions Sale, Supply and Installation

1 APPLICATION OF CONDITIONS
1.1 These Conditions of Sale (“Conditions”) apply to all quotations, offers and purchase orders made or accepted by BORA APAC Pty Ltd (ABN 71 157 731 390) of 100 Victoria Road, Drummoyne NSW 2047 (“Company”) and to deliveries of all goods manufactured or supplied by the Company (“Products”) to any person, firm or company which enters into an agreement with the Company (“Customer”).
1.2 So far as applicable, these Conditions also apply to the provision of any services including advice accompanying the supply of, or provided in relation to, Products (“Services”) and, where the context allows, any reference to the supply of Products includes the provision of such Services.
1.3 These Conditions (which can only be waived or varied in writing by the Company) will prevail over all conditions of the Customer to the extent of any inconsistency.


2 DEFINITIONS
2.1 In these Conditions:
ACL” means Australian Consumer Law as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth);
Confidential Information” means any proprietary or confidential documents, knowledge and information, prices, specifications, business and trade secrets, formulas and know-how, prices, production method, samples, models, drawings, data standard sheets, manuscripts and other technical and business documentation supplied or made known to the Customer, or other information in any form concerning the Company and its related entities worldwide;
"Consequential Loss" means any:
(i) loss of profits;
(ii) loss of revenue;
(iii) loss of production;
(iv) loss or denial of opportunity;
(v) loss of or damage to goodwill;
(vi) loss of business reputation, future reputation or publicity;
(vii) loss of use;
(viii) loss of interest;
(ix) losses arising from claims by third parties;
(x) loss of or damage to credit rating;
(xi) loss of anticipated savings; and
(xii) loss of contract,
whether direct, indirect or consequential;
Consumer Guarantees" has the meaning given to the term in clause 12.1 of these Conditions;
"Force Majeure Event” means any cause whatsoever that is beyond the Company’s control including but not limited to delays caused by suppliers, epidemic, pandemic, disease or public health alert, Act of God; war; civil disturbance; requisitioning governmental restrictions, prohibitions or enactments of any kind; import or export regulations; strikes; lock-outs or other industrial disputes (whether involving its own employees or those of any other person); difficulties in obtaining workmen or materials; breakdown of machinery; fires; or accident;
GST” means the goods and services tax or similar value added tax levied or imposed in Australia under the GST Act and includes any replacement or subsequent similar tax;
GST Act” means A New Tax System (Goods and Services Tax) Act 1999 (Cth);
Installation Material” means any Products which have a product specifcation commencing with “Ecotube”;
"Loss" means any losses, liabilities, damages, costs, charges or expenses (including lawyer's fees and expenses on a full indemnity basis) whether direct or indirect (including Consequential Loss), fines and penalties;
Taxable Supply” and “Tax Invoice” have the same meaning as in the GST Act;
Intellectual Property” means all intellectual property rights of the Company and its related bodies corporate (including, without limitation, all copyright, designs, trade marks and patents) of any nature in any samples, cost estimates, sketches, inventions, designs, works, discoveries, trade secrets, know-how, computer software, Confidential Information (including in electronic form) and subject matter other than works, any application or right to apply for registration of such rights,
"PPSA" means the Personal Property Securities Act 2009 (Cth),
"Security Interest" shall have the meaning as defined under the PPSA.

3 QUOTATIONS AND ORDERS
3.1 An order submitted or placed by a prospective customer (“Order”) shall not be binding on the Company unless and until the Company has given written acknowledgement of its acceptance on terms which include these Conditions (“Order Confirmation”). The Company reserves the right not to accept an Order, including where the prospective customer has exceeded its credit limit or has on an earlier occasion breached these Conditions. If Products are supplied without an Order Confirmation, the applicable invoice shall be deemed to constitute the Order Confirmation.
3.2 Each supply which the Company makes in response to an Order Confirmation will be regarded as a separate contract for sale which is subject to these Conditions (“Contract”).
3.3 Unless previously withdrawn, all quotations and pro forma invoices issued by the Company for the supply of Products or Services ("Quotation") are binding and valid for 30 days from the date of the Quotation or such other period as stated in that Quotation. Quotations do not constitute a contractual offer by the Company.
3.4 If the Customer places the Order subject to finance, the Company will not be obliged to procure or supply the Product until the Customer has provided written evidence to the Company’s reasonable satisfaction that such finance will be provided to the Customer.

4 DESCRIPTIONS
4.1 Any information published by the Company which explains or describes the Products, including photographs, designs, technical specifications, data relative to dimensions and weights, is indicative only and the Company is not responsible for any inaccuracies contained therein.
4.2 The Company reserves its right to change the Products at any time without notice. Where the Company changes or discontinues Products which are subject to a Contract, the Company will inform the Customer and provide the Customer with revised or updated Products which have the same or equal functionality and performance as stated in the Order Confirmation.
4.3 The Customer must use the Products at all times:
(a) in accordance with any instructions or user manuals provided by the Company;
(b) in an operating environment that meets any requirements specified by the Company, and is otherwise appropriate for the Product; and
(c) in a manner that complies with all applicable laws and regulations.

5 SPECIFICATION
5.1 Products are supplied in accordance with any specification in force at the time of the Company and the Customer entering the Contract (“Specification”). Any Specifications as shown on the Order Confirmation are deemed to be checked and accepted by the Customer. Any additions and alterations made to a Specification by the Company at the request of the Customer shall be subject to an additional charge as specified by the Company.
5.2 The Customer is solely responsible, and must itself examine and test the Products at its cost, to ensure they are fit or suitable for the Customer’s purposes. Subject to the ACL, the Company accepts no liability for the fitness or suitability of the Products for the Customer’s particular purposes

6 PRICES AND PAYMENT
6.1 The prices of the Products are the prices which have been notified in writing by the Company to the Customer (“Prices”). 
6.2 Unless otherwise specified by the Company in writing, all Prices are:
(a) quoted DAP(INCOTERMS 2020) to the address nominated by the Customer ("Place of Delivery"); and
(b) inclusive of GST, all packaging, standard freight costs, insurance, import charges, including customs duties, imposts and levies relating to the import, supply or use of the Products.
6.3 Unless otherwise agreed by the Company in writing, payment of a deposit of 25% of the Price is payable to the Company at the time of placement of the Order, with the balance being payable prior to delivery of the Products , unless otherwise confirmed in writing by the Company (“Payment Date”). 
6.4 If the Customer defaults in the payment of any money due to the Company pursuant to these Conditions on the Payment Date, then in addition to any other rights which may be conferred upon the Company by law or equity, the Company will be entitled to be paid interest by the Customer on such money at the rate prescribed in Rule 36.7 of the Uniform Civil Procedure Rules 2005 (NSW) from the date of such default until full payment to the Company.
6.5 If payment is not made in accordance with clause 6.3, or if at any time the credit standing of the Customer, in the opinion of the Company, is at risk or has been impaired, the Company may refuse delivery of any Products ordered until alternative arrangements as to payment or credit in terms satisfactory to the Company have been agreed.
6.6 If GST is imposed on a Taxable Supply made by the Company to the Customer under or in connection with these Conditions, the Price of the Taxable Supply shall be equal to the GST-inclusive consideration that the Customer must pay to the Company for the Taxable Supply under these Conditions, including an amount (the GST Amount) equal to the amount of GST payable on that Taxable Supply and the GST Amount is, subject to the Company issuing a Tax Invoice to the Customer, payable at the same time and in the same manner as the consideration to which it relates.
6.7 The Customer may not withhold or set off any payment or make deductions from any amount owing to the Company without the Company’s prior written consent.

7 CANCELLATION AND DISCONTINUED PRODUCTS
7.1 A notice of cancellation or variation of an Order must be submitted by the Customer in writing and is only effective upon the written approval by the Company, whereby such approval can be withheld by the Company in its discretion.
7.2 When a Customer gives written notice of cancellation or variation and the Company approves such a request in accordance with clause 7.1, without prejudice to its other rights, the Company reserves the right to charge for all Products and Services it has performed and shall need to perform in fulfilling the Order or, if the work is substantially complete or the Products were made to order or are otherwise not immediately available for sale to another customer at an equivalent price, to charge for the full amount set out in the applicable Order Confirmation in addition to any other costs the Company incurs on the Customer’s behalf.
7.3 When an Order is cancelled in accordance with this clause 7, the Company may charge the Customer for each cancelled Order a fee comprising storage costs, loss of value of the Product as well as an administration fee of $250, as well as seek reimbursement from the Customer for any costs which the Company is charged by third parties as a result of the Order being cancelled.
7.4 If the model of the Product/s is discontinued or superseded and therefore not available for delivery (Unavailable Product), the Company will notify the Customer in writing prior to the delivery date. If there is no equivalent model available, the Agreement is then terminated with immediate effect. Any amounts previously paid by the Customer to the Company for the Unavailable Product under for the Contract will be refunded in full.

8 DELIVERY
8.1 Prices are inclusive of standard freight costs. Upon request by the Customer, express delivery can be arranged by the Company for a surcharge payable by the Customer.
8.2 Unless otherwise agreed by the courier company at its sole discretion, delivery will be made only to ground floor locations (no stairs) and where the Place of Delivery is an apartment, lift access must be available.
8.3 Unless the Company otherwise agrees in writings, delivery of Products shall deemed to be made if, and at the time when, the Products are delivered to the Place of Delivery.
8.4 Stated delivery times are no more than an estimate by the Company and shall not be binding upon the Company. The Company will not be liable for any Loss resulting partly or wholly from late delivery.
8.5 The Customer must take delivery of the Products ordered by it from the Company at the Place of Delivery in accordance with the Contract. If the Company is unable to contact the Customer after making reasonable attempts to arrange delivery of the Products, the Company may give the Customer 30 days ("Notice Period") written notice of termination of the Contract. If the Customer fails to take delivery within this Notice Period, the Contract is terminated on expiry of the Notice Period and the Company has the right to charge the Customer the reasonable re-stocking charge.
8.6 If the quantity of Products delivered does not correspond with the quantity stated in an Order Confirmation, the Customer shall only be liable to pay for the quantity delivered in the case of short-delivery and for the price stated in the Order Confirmation in the case of over-delivery (subject in the latter case to the Customer permitting the Company to collect the surplus Products), provided that in no event shall such short or over-delivery entitle the Customer to damages or give the Customer a right to rescind the Contract of which these Conditions form part.
8.7 Any surplus Products delivered shall remain the property of the Company and the Customer shall take all necessary precautions for the safe custody and protection of such surplus Products until the time of their removal by the Company.
8.8 In no circumstances shall any Products be returned to the Company without its prior written consent.
8.9 Unless otherwise agreed by the Company in writing:
(a) The Customer must inspect the Products on delivery. Where the Customer believes that there has been damage to or loss of the Products during transport, the Customer must note in writing any such damage or loss at the time of delivery on the delivery documents of the transport company.
(b) If the Customer believes that there is a defect in the products, the Customer must not on-sell or use the Products in a manufacturing process and must notify the Company in writing within 7 days after becoming aware of the defect.
(c) In the event of the Customer’s failure to comply with the terms of this clause at the times as specified in (a) and (b) above, the Customer shall be deemed to have accepted the Products and, subject to any right which the Customer may have under the ACL, the Customer waives all rights to claim in respect of damage, Loss or defects in the Products.

9 PACKAGING AND INSTALLATION
9.1 Whether or not expressly stated by the Company as being included in the Price of the Products, packaging cannot be returned by the Customer to the Company.
9.2 Subject to clause 9.4, on request by the Customer, the Company may arrange for the assembly of the Products through its authorised installers (Authorised Installers). The costs for such installation will be directly quoted and charged to the Customer by the Authorized Installer.
9.3 If the Customer chooses to use their own installer, the installer must be a licensed electrician, and follow the Company's installation instructions that accompany each Product (Instructions).
9.4 Assembly which may be arranged by the Company under clause 9.2 does not include any plumbing, electrical, carpentry or gas work reducer valves, removal or installation of panels and doors, modification of cabinetry and other interventions not directly connected with the installation of the Products. The Customers must (if required) make their own arrangements in this respect.
9.5 The Products must be installed in accordance with the Instructions to ensure safe and efficient use of the Products. A request by the Customer for inspection to rectify a fault due to the installation of a Product by third parties under clause 9.3, may incur charges if the fault is attributed to the incorrect installation by a third person other than an Authorized Installer (Rectification Charge). The Authorized Installer will inform the Customer of the amount of the Rectification Charge (if any) once the cause of the fault has been determined.
9.6 The Company is not liable for any loss or damage to Product/s which occur through installation/service of the Product/s by parties other than the Company or an Authorized Installer.
9.7 BORA Cooktop extractor fans can only be purchased in combination with BORA cooktops
9.8 Customers must choose the Installation Material carefully. If a Customer places an Order for a Product and Installation Material (“Initial Order”), then the Company will pay for the delivery costs of the Installation Material under the Initial Order. The Company will also pay the delivery costs for one additional Order of Installation Material which is placed by the Customer after the Initial Order. The delivery costs for any subsequent deliveries of Installation Material will be charged to the Customer. Unless otherwise agreed by the Company in wirting, Customers cannot return all or part of Installation Material and obtain a refund, after the Installation Material has been delivered.

10 PASSING OF RISK AND TITLE
10.1 Unless otherwise agreed by the Company in writing, risk in the Products shall pass to the Customer when the Products are delivered.
10.2 Notwithstanding that risk passes to the Customer under clause 10.1, until full payment in cleared funds is received by the Company for all Products supplied by it to the Customer, as well as all other amounts owing to the Company by the Customer under any Contract:
(a) legal title and property in the Products shall remain with the Company and does not pass to the Customer,
(b) the Customer must store the Products separately and in such a manner and maintain any labelling and packaging of the Company, so that the Products are clearly and readily identifiable as the property of the Company
(c) the Customer must not sell the Products except in the ordinary course of the Customer's business,
(d) the Customer holds and agrees to hold the proceeds of any sale, lease or other dealing with the Products for the Company in a separate bank account with a bank which does not (and will not in the future) provide finance to the Customer,
(e) in addition to any rights the Company may have under Chapter 4 of the PPSA, the Company may, at any time, demand the return of the Products and shall be entitled without notice to the Customer and without liability to the Customer, to enter any premises where it suspects the Products may be located in order to search for and remove the Products without committing a trespass, even though they may be attached or annexed to other goods or land not the property of the Company, and for this purpose the Customer irrevocably licenses the Company to enter such premises, undertakes that it will procure any necessary authority to enter from any relevant person and also indemnifies the Company from and against all Loss suffered or incurred by the Company as a result of exercising its rights under this subclause,
(f) the Customer acknowledges and warrants that the Company has a security interest (for the purposes of the PPSA) in the Products and any proceeds and the Customer must do anything reasonably required by the Company to ensure that such security interest is enforceable, perfected and otherwise effective and has the priority required by the Company which, unless the Company agrees in writing otherwise, is first priority.
10.3 Until such time as Ownership in the Products passes to the Customer, the Customer shall:
(a) be in a fiduciary relationship with the Company;
(b) keep, and provide the Company at any time on reasonable request, proper and complete stock records covering the receipt, identification, storage, location, sale and movement of the Products; and
(c) keep the Products, at its own cost, insured against such risks as a prudent owner of the Products would insure at their full cost price, with a reputable insurance company.
10.4 Notwithstanding clauses 10.2 and 10.3 the Customer is entitled until notified by the Company or until the happening of any of the events set out in clause 10.7 to, if the Customer is a retailer, sell the Products in the normal course of its business, in which case the proceeds of resale must be held in trust for the Company in a separate account.
10.5 The Company is entitled at any time while any debt remains outstanding by the Customer to notify the Customer of its intention to take possession of the Products and for this purpose the Customer irrevocably authorises and licenses the Company and its servants and agents to enter upon the land and buildings of the Customer with all necessary equipment to take possession of the Products. The Company is not liable for damage or injury to any premises caused by the Company exercising its rights under this clause.
10.6 On receipt of notice from the Company or on the happening of any of the events set out in clause 10.7, the following applies:
(a) the Customer’s authority to sell or otherwise deal with the Products as set out in clause 10.4 is withdrawn;
(b) all amounts owed by the Customer to the Company become immediately due and payable;
(c) the Company may withhold delivering further Products and all invoices issued by the Company to the Customer become due and payable immediately; and
(d) the Customer must immediately deliver to the Company all Products which are in the Ownership of the Company.
10.7 The Customer shall give immediate notice to the Company of:
(a) the Customer becomes insolvent under administration as defined in Section 9 of the Corporations Act 2001;
(b) any step is taken (including without limitation, any application made, proceedings commenced, or resolution passed or proposed in a notice of meeting) for the winding up or dissolution of the Customer or for the appointment of an administrator, receiver, receiver and manager or liquidator to the party or any of its assets;
(c) the Customer resolves to enter into or enters into a scheme of arrangement or composition with, or assignment for the benefit of all or any class of its creditors or proposes a reorganisation, moratorium or other administration involving any of them;
(d) the Customer becomes unable to pay its debts when they fall due, resolves to wind itself up or otherwise dissolve of itself;
(e) proceedings are commenced to make the Customer bankrupt or the Customer becomes bankrupt;
(f) an event analogous to any of those set out in clauses 10.7(a) to 10.7(e) occurs.

11 PERSONAL PROPERTY SECURITIES ACT 2009 (“PPSA”)
11.1 The Customer acknowledges and agrees that it grants the Company a Security Interest in the Products and their proceeds by virtue of the Company’s retention of title pursuant to clause 10.
11.2The Customer undertakes to:
(a) do all things necessary and provide the Company on request all information the Company requires to register a financing statement or financing change statement on the Personal Property Securities Register (“PPSR”); and
(b) not to change its name in any form or other details on the PPSR without first notifying the Company.
11.3 The Customer waives its rights to receive a verification statement in respect of any financing statement or financing change statement in respect of the Security Interest created by these Conditions.
11.4 To the maximum extent permitted by law, the Customer waives any rights it may have pursuant to, and the parties contract out of, the following sections of the PPSA:
(a) section 95 (notice of removal of accession);
(b) section 123(2) (notice of seizure);
(c) section 125 (obligation to dispose of or retain collateral);
(d) section 129(2) (notice of disposal by purchase);
(e) section 130 (notice of disposal);
(f) section 132(3)(d) (contents of statement of account after disposal);
(g) section 132(4) (statement of account if no disposal)
(h) section 135 (notice of retention);
(i) section 142 (redemption of collateral); and
(j) section 143 (reinstatement of security agreement).
11.5 The Customer appoints the Company as its attorney to sign in the Customer’s name all documents which the Company considers necessary to enforce or protect its rights and powers under these Conditions and to perfect, preserve, maintain, protect or otherwise give full effect, under the PPSA and related regulations, to these Conditions and the Security Interest created by these Conditions.
11.6 The Customer will reimburse the Company for any fees payable by the Company in relation to the registration of the Security Interest created by these Conditions, including registration fees and maintenance fees.
11.7 These Conditions create a Security Interest in all Products which the Company has supplied to the Customer and all Products which the Company supplies to the Customer in the future. Initial registration of a financing statement by the Company in respect of the Customer under the PPSA covers Security Interests in Products supplied now or subsequently under these Conditions.
11.8 Unless otherwise defined in these Conditions, the terms and expressions used in this clause 11 have the meanings given to them, or by virtue of, the PPSA.

12 CONDITIONS AND WARRANTIES
12.1 For the purposes of these Conditions, a Consumer Guarantee means a right or guarantee that the Customer may have under the ACL or other rights in relation to the supply of goods or services (such terms as implied into a contract) that cannot be lawfully excluded.
12.2 Subject to clause 12.3, the Company's liability in respect of any breach of or a failure to comply with any Consumer Guarantee is limited to the following:
(a) in the case of Products, to
(i) the replacement the Products or the supply of equivalent products;
(ii) the repair of the Products;
(iii) the payment of the cost of replacing the Products or of acquiring equivalent products; or
(iv) the payment of the cost of having the Products repaired.
(b) in the case of Services, to
(i) to the re-supply of the Services; or
(ii) the payment of the cost of having the Services supplied again.
12.3 The Company's liability in respect of a breach of or a failure to comply with a Consumer Guarantee will not be limited in the way set out in clause12.2 if:
(a) the Products or Services supplied are products or services 'of a kind ordinarily acquired for personal, domestic or household use or consumption', as that expression is used in section 64A of the ACL;
(b) it is not 'fair or reasonable' for the Company to rely on such limitation in accordance with section 64A(3) of the ACL; or
(c) the relevant Consumer Guarantee is a guarantee pursuant to sections 51, 52 or 53 of the ACL.
12.4 Nothing in these Conditions excludes, restricts or modifies the application of the ACL and any rights which the Customer may have thereunder.


13 LIMITATION OF LIABILITY
13.1 Subject always to the Company’s liability under ACL Law and the extent that liability cannot be legally limited or excluded:
(a) the Company’s total aggregate liability arising out of or in connection with the Contract of which these Conditions form part, shall be limited to the price paid by the Customer for the Products and Services under the Contract per event and in aggregate; and
(b) the Company shall under no circumstances be liable for Consequential Loss whether or not such Loss was foreseeable.

14 FORCE MAJEURE
14.1 The Company shall not be liable for any Loss or damage caused by delay in the performance or non-performance of any of its obligations under a Contract occasioned by a Force Majeure Event. If a Force Majeure Event occurs, the Company may vary, cancel or suspend any Order Confirmation or Contract of which these Conditions form part without incurring any liability for any such Loss or damage.
14.2 Where delivery is delayed as a result of a Force Majeure Event, the agreed delivery times will be extended as appropriate. If delivery is impossible or unreasonable as a result of a Force Majeure Event, the Company will no longer be obliged to effect delivery. Where the delay in delivery caused by a Force Majeure Event exceeds one (1) month, the Company and the Customer have the right to terminate the part of the Contract to which the delay relates.

15 INTELLECTUAL PROPERTY
15.1 The Company for and on behalf of itself, its related bodies corporate and licensors reserves ownership in any Intellectual Property, relating to the quotations, specifications, technical drawings, price lists, tender documentation and Products (including any associated software) (“Protected Items”). Nothing in these Conditions operates or is intended to deny the Company or its related bodies corporate, or confer on the Customer, the Intellectual Property or any other intellectual property rights in the Protected Items.
15.2 The Customer must not use or make the Protected Items available to third parties without the prior written consent of the Company.
15.3 The Customer must only use the Protected Items and any associated Intellectual Property in accordance with the terms of the Contract.
15.4 The Customer must not use, reproduce or copy any software associated with the Product, without the prior written consent of the Company.
15.5 If the Customer becomes aware of any actual, threatened or suspected infringement of the Intellectual Property, the Customer must inform the Company promptly of the actual, threatened or suspected infringement.
15.6 The Customer shall indemnify the Company for and in respect of claims by any third party in relation to Products where such claims arise from, or can be attributed to, the special requirements or specifications of the Customer.


16 LOCAL STANDARDS
16.1 It is the responsibility of the Customer at its own costs to:
(a) observe any applicable laws in Australia in regard to the use and storage of the Products;
(b) apply for and obtain all necessary licences, permits or other authorisations required by the local law in relation to the use of the Products and to inform the Company of any licences, permits or other authorisations which the Customer obtains under this clause.
16.2 The Company is not obliged to perform any of its obligations under any contract of which these Conditions form part, including delivery, unless and until the Customer has complied with clause 16.1.
16.3 The Customer agrees that it releases, discharges and holds harmless the Company (including the Company’s employees, officers and agents) with respect to all claims, actions, suits, demands, costs, penalties, damages and expenses (including legal expenses on a solicitor client basis) which the Company has or may have as result of the Customer not having complied with its obligations under clause 16.1.

17 CONFIDENTIALITY
17.1 All Confidential Information is and will remain the exclusive property of the Company.
17.2 The Customer must not, except as required by law or by the Company directly or indirectly communicate any Confidential Information to any person without the prior written consent of the Company, and must at all times use its best endeavours to prevent the use or disclosure of any Confidential Information by third parties.
17.3 The Customer will impose the same obligation as set out under clause 17.2 on its employees and contractors who are involved in the performance of the Contract.18

18 PRIVACY
The Customer acknowledges that the Customer’s personal information as defined under the Privacy Act 1988 (“Act”) is likely to be disclosed to recipients located in Germany and Austria, being the locations of the related entities of the Company The Customer expressly consents by to the Company disclosing the Customer’s personal information to third parties located outside Australia whereby a) the Company will not be accountable under the Act, b) the Customer will not be able to seek redress under the Act, c) the overseas recipient may not be subject to any privacy obligations or to any principles similar to the Australian Privacy Principles, d) the Customer may not be able to seek redress in the overseas jurisdiction; and e) the overseas recipient may be subject to a foreign law that could compel the disclosure of personal information to a third party, such as an overseas authority.

19 ASSIGNMENT
The agreement of which these Conditions form part is personal to the Customer and may only be assigned by the Customer with the prior written and informed consent of the Company.

20 WAIVER
No neglect, delay or indulgence on the part of the Company in enforcing these Conditions shall prejudice the rights of the Company or be construed as a waiver of any such rights.

21 SEVERABILITY
If any one or part of these Conditions is illegal, invalid or unenforceable it shall be read down so far as necessary to give it a valid and enforceable operation or, if that is not possible, it shall be severed from these Conditions, but in any event the remaining Conditions and any other provisions of the agreement of which these Conditions form part shall remain in full force and effect.

22 WHOLE AGREEMENT AND AMENDMENTS
In relation to the subject matter of these Conditions, these Conditions supersede all oral and written communications by or on behalf of any of the parties. Any amendments to these Conditions or a Contract must be agreed by the parties in writing.

23 GOVERNING LAW
The Conditions and any agreement of which they form part are governed by and must be construed in accordance with the laws which apply in the State of New South Wales and the parties submit to the jurisdiction of that State. The United Nations Convention on Contracts for the International Sale of Goods (CISG) do not apply to these Conditions or any Contracts.